Our take
Pick Gorgias if shopify teams who will start on Starter at $10/month (50 tickets; monthly only) while they open a first Ticket, then Basic at $50/month yearly ($60 monthly; 300 tickets) when volume outgrows 50 — not Pro $300 yearly unless they need 2,000 tickets and revenue analytics. Pick HubSpot if ops teams who will stay on Smart CRM at $0/seat while they open a first Conversations inbox search, then Starter at
Best for
Gorgias A ticket you start at a public $
HubSpot An inbox search you start at a public $
Free plan
Gorgias No free plan
HubSpot $0 · /seat. No card. Schema: “HubSpot CRM is free to use with no credit card required. Priced per seat at $0.” Conversations inbox: all products and plans (help)
Lowest paid
Gorgias AI Agent $0.90
HubSpot HubSpot Credits $10/mo
Next step up
Gorgias Starter $10/mo
HubSpot Starter $15/user/mo
Runs where
Gorgias Hosted
HubSpot Hosted
Watch out
Gorgias Starter is monthly-only and 50 tickets
HubSpot The $15 / $50 / $75 cards are “Starts at” per seat / month
Last checked
Gorgias 2026-10-23 · gorgias.com/pricing
HubSpot 2026-10-23 · hubspot.com/products/crm
shopify teams who will start on Starter at $10/month (50 tickets; monthly only) while they open a first Ticket, then Basic at $50/month yearly ($60 monthly; 300 tickets) when volume outgrows 50 — not Pro $300 yearly unless they need 2,000 tickets and revenue analytics.
Read the Gorgias pageops teams who will stay on Smart CRM at $0/seat while they open a first Conversations inbox search, then Starter at $15/month per seat when they need a paid hub — not Professional $50 unless they need multiple inboxes (Professional / Enterprise).
Read the HubSpot page