Our take
Pick Dixa if cX teams who will start on Growth at €89/agent/month while they open a first Team Hub thread, then Ultimate at €139 when they need the next printed agent tile — not Prime €179 unless they need the top card, and not Mim AI €0.40 / conversation unless they want usage-only AI instead of a Copilot seat (€44 / $50*). Pick Gorgias if shopify teams who will start on Starter at $10/month (50 tickets; monthly
hosted Ticket view
Best for
Dixa An omnichannel thread you start at a public € / $ footnote
Gorgias A ticket you start at a public $
Free plan
Dixa No free plan
Gorgias No free plan
Lowest paid
Dixa Mim AI €0.40
Gorgias AI Agent $0.90
Next step up
Dixa Copilot €44/user/mo
Gorgias Starter $10/mo
Coding agent
Dixa Team Hub thread
Gorgias
Runs where
Dixa Hosted
Gorgias Hosted
Watch out
Dixa Agent tiles are euro
Gorgias Starter is monthly-only and 50 tickets
Last checked
Dixa 2026-10-23 · dixa.com/pricing
Gorgias 2026-10-23 · gorgias.com/pricing
cX teams who will start on Growth at €89/agent/month while they open a first Team Hub thread, then Ultimate at €139 when they need the next printed agent tile — not Prime €179 unless they need the top card, and not Mim AI €0.40 / conversation unless they want usage-only AI instead of a Copilot seat (€44 / $50*).
Read the Dixa pageshopify teams who will start on Starter at $10/month (50 tickets; monthly only) while they open a first Ticket, then Basic at $50/month yearly ($60 monthly; 300 tickets) when volume outgrows 50 — not Pro $300 yearly unless they need 2,000 tickets and revenue analytics.
Read the Gorgias page