Our take
Pick Crisp if support teams who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they need 20+ seats / ticketing. Pick tawk.to if small teams who will stay on Free forever while they open a first Inbox table, then pay
hosted Inbox conversation list
Best for
Crisp A conversation list you start at a public $
tawk.to An inbox you start at $0
Free plan
Crisp $0 · forever. 2 seats. 100 customer profiles. 0 sub-inboxes. $0 AI credits. Website chat widget. Shared inbox. Mobile apps. Chat SDKs
tawk.to $0 · messaging inbox, chats, tickets. Keeps “Powered by tawk.to” until you buy branding
Lowest paid
Crisp Additional agents $10/mo
tawk.to Remove branding $29/mo
Next step up
Crisp Mini $45/mo
tawk.to
Coding agent
Crisp
tawk.to Agent + Tab inside the editor
Runs where
Crisp Hosted
tawk.to Hosted
Watch out
Crisp Shared email prints on Mini
tawk.to Free keeps the tawk.to badge
Last checked
Crisp 2026-10-23 · crisp.chat/en/pricing
tawk.to 2026-10-23 · tawk.to/pricing
support teams who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they need 20+ seats / ticketing.
Read the Crisp pagesmall teams who will stay on Free forever while they open a first Inbox table, then pay $29/month when they need to remove “Powered by tawk.to” or start AI Assist — not $1/hour hired agents unless they want tawk.to to staff the desk.
Read the tawk.to page