tawk.to

What it is for

tawk.to is a hosted Inbox table: you open All / Mine and read Joe / Josephine rows, and the messaging desk is Free forever. Paid add-ons start at $29/month to remove “Powered by tawk.to” or to buy AI Assist. Use it when the job is an inbox you start at $0, not when you need a $19 LiveChat seat.

What makes it unique: the cover is tawk.to’s official Inbox list (Inbox, Compose, All / Mine, Chats / Tickets / Trash / Spam, Joe Hello Joe! How can I assist you, Josephine #3 Draft RE: Chat with Josephine, 1-30 of 30, Connect Channel) from Getting started with Messaging — not a pricing card. The Josephine row itself is ops of Inbox.

Key features

• Inbox table — Contact / Type / Channel user / Preview / Agent columns on one queue (cover still; product). One desk. Cover Joe / Josephine / #3 Draft sit here. Compose sits here as a CTA, not a sixth desk.
• All / Mine — the assignment tabs above the list (cover). A view, not a Preview cell.
• Chats / Tickets — channel folders on the same rail (cover Chats / Tickets / Trash / Spam). A folder, not a Compose button.
• Draft tickets — #3 Draft / #1 RE rows in the same table (cover). A draft, not a Mine tab.
• Connect Channel — add a channel from the left rail (cover). A channel, not a Josephine email.
• AI Assist / hired agents — paid extras on why-free (AI Assist from $29/month; hired agents $1/hour). An extra, not a sixth desk we fold into Inbox.

Compose / Connect Channel on the cover are CTAs (not desks). Free / $29 branding / $29 AI Assist tiles are the meter.

Who it's for

Best fit: small teams who will stay on Free forever while they open a first Inbox table, then pay $29/month when they need to remove “Powered by tawk.to” or start AI Assist — not $1/hour hired agents unless they want tawk.to to staff the desk.

Pricing

Verified 2026-10-23 (Asia/Shanghai). tawk.to/pricing 301s to why-free (founder letter). Figures below are printed USD on that page.

• Free forever — $0. Messaging inbox, chats, tickets. Keeps “Powered by tawk.to” until you buy branding.
• Remove branding — $29/month.
• AI Assist — from $29/month, plus a forever-free limited AI plan on the same letter.
• Hired agents — $1/hour.
• No Essential / Growth seat card like LiveChat. Do not invent a $19 tawk.to user tile.

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Limitations / costs

• Free keeps the tawk.to badge. Removing it is $29/month.
• AI Assist is a $29 add-on, not a seat in the Inbox table.
• An Inbox table, not LiveChat’s Chats desk. For that desk see LiveChat.

Alternatives

• Crisp — an Inbox list when you want Free $0 / 2 seats, not tawk.to’s Josephine #3 Draft.
• LiveChat — a Chats desk when you want Essential $19/user/month, not branding $29.
• Gorgias — a Ticket view when you want Starter $10 / 50 tickets, not hired agents $1/hour.
• Intercom — an Inbox table when you want Essential $19/seat/month, not Free-forever + badge.

Official tutorial

Official tawk.to channel video: How to Set Up a tawk.to AI Agent in Minutes | Full Onboarding Walkthrough (oEmbed author: tawk.to). First-party onboarding; the Inbox still is the cover. Agent chrome on the video is ops of Inbox + AI Assist, not generate-on-the-Josephine-row. @tawkto 404’d in our fetch; @Tawk is a music handle. The live product handle is @tawktotawk.

Written path: tawk.to/why-free plus Getting started with Messaging.

Website

https://www.tawk.to

Repository

https://github.com/tawk

Source

Catalog row curated for AI Tools Nav. Cover is tawk.to’s official Inbox still (Compose + All/Mine + Joe / Josephine + #3 Draft RE: Chat with Josephine). Dollars checked on tawk.to/why-free (Free forever; branding $29; AI Assist from $29; hired agents $1/hour). tawk.to/pricing 301s to why-free. Tutorial oEmbed author: tawk.to (@tawktotawk).

Last verified

2026-10-23 (Asia/Shanghai) editorial check.