Pick Chatway if
stores and small desks that will stay inside 50–1,000 conversations and buy AI credits as needed.
Read the Chatway pageChatway vs Crisp
Our take
Pick Chatway if you're stores and small desks that will stay inside 50–1,000 conversations and buy AI credits as needed. Pick Crisp if you're on a support team who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they
Crisp
hosted Inbox conversation list
Best for
Chatway A widget plus tickets you can hand to Claude/ChatGPT over MCP
Crisp A conversation list you start at a public $
Free plan
Chatway $0 · 1 seat; 50 conversations / month; 30-day history; MCP/API; AI agent available
Crisp $0 · forever. 2 seats. 100 customer profiles. 0 sub-inboxes. $0 AI credits. Website chat widget. Shared inbox. Mobile apps. Chat SDKs
Lowest paid
Chatway AI credits $0.50
Crisp Additional agents $10/mo
Next step up
Chatway Business $39/mo yearly
Crisp Mini $45/mo
Coding agent
Chatway AI Support Agent
Crisp
Runs where
Chatway
Crisp Hosted
Watch out
Chatway Free is 50 conversations
Crisp Shared email prints on Mini
Last checked
Chatway 2026-10-28 · chatway.app/pricing
Crisp 2026-10-23 · crisp.chat/en/pricing
Which one, then?
Pick Crisp if
support teams who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they need 20+ seats / ticketing.
Read the Crisp page