Pick Chatbase if
support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat.
Read the Chatbase pageChatbase vs Intercom Fin
Our take
Pick Chatbase if support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat. Pick Intercom Fin if support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk. Skip Intercom Fin if teams that want a general workflow agent for internal ops, not a customer-facing inbox (Lindy).
Best for
Chatbase A branded support/sales agent on your channels
Intercom Fin Resolve the ticket
Free plan
Chatbase No free plan
Intercom Fin No free plan
Lowest paid
Chatbase Hobby $32/mo yearly
Intercom Fin Fin AI Agent $0.99
Next step up
Chatbase Standard $120/mo yearly
Intercom Fin Advanced $85/user/mo
Coding agent
Chatbase Source trainer
Intercom Fin Roles across the journey
Runs where
Chatbase Local or hosted
Intercom Fin
Watch out
Chatbase $32 / $120 / $400 are yearly-billed cards
Intercom Fin $0.99 is per outcome, not per seat
Last checked
Chatbase 2026-10-22 · chatbase.co/pricing
Intercom Fin 2026-10-22 · intercom.com/pricing
Which one, then?
Pick Intercom Fin if
support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk.
Read the Intercom Fin page