Pick Chatbase if
support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat.
Read the Chatbase pageChatbase vs Chatwoot
Our take
Pick Chatbase if support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat. Pick Chatwoot if support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Best for
Chatbase A branded support/sales agent on your channels
Chatwoot A support desk you can self-host
Free plan
Chatbase No free plan
Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention
Lowest paid
Chatbase Hobby $32/mo yearly
Chatwoot Startups $19
Next step up
Chatbase Standard $120/mo yearly
Chatwoot Business $39
Coding agent
Chatbase Source trainer
Chatwoot Shared inbox
Runs where
Chatbase Local or hosted
Chatwoot Local; you host it
Watch out
Chatbase $32 / $120 / $400 are yearly-billed cards
Chatwoot $19 / $39 are per-agent monthly Cloud cards
Last checked
Chatbase 2026-10-22 · chatbase.co/pricing
Chatwoot 2026-10-22 · chatwoot.com/pricing
Which one, then?
Pick Chatwoot if
support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Read the Chatwoot page