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Botpress vs Chatbase

Our take

Pick Botpress if support teams who will pay Plus so more than Free’s 100 conversations and 3 agents can run unlimited agents, whitelabel webchat, and live-chat support. Pick Chatbase if support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat.

Botpress

Botpress

agent studio plus helpdesk

Chatbase

Chatbase

customer-facing agent desk

Best for

Botpress A support agent that takes actions and can escalate

Chatbase A branded support/sales agent on your channels

Free plan

Botpress $0 · 100 conversations (no top-ups or overages). 3 seats; 3 AI agents; Help Center; community support

Chatbase No free plan

Lowest paid

Botpress Plus $150/mo yearly

Chatbase Hobby $32/mo yearly

Next step up

Botpress

Chatbase Standard $120/mo yearly

Coding agent

Botpress Studio

Chatbase Source trainer

Runs where

Botpress

Chatbase Local or hosted

Watch out

Botpress $150 / $750 are yearly-billed cards

Chatbase $32 / $120 / $400 are yearly-billed cards

Last checked

Botpress 2026-10-22 · botpress.com/pricing

Chatbase 2026-10-22 · chatbase.co/pricing

Which one, then?

Pick Botpress if

support teams who will pay Plus so more than Free’s 100 conversations and 3 agents can run unlimited agents, whitelabel webchat, and live-chat support.

Read the Botpress page

Pick Chatbase if

support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat.

Read the Chatbase page

Other comparisons