Pick Botpress if
support teams who will pay Plus so more than Free’s 100 conversations and 3 agents can run unlimited agents, whitelabel webchat, and live-chat support.
Read the Botpress pageBotpress vs Chatwoot
Our take
Pick Botpress if support teams who will pay Plus so more than Free’s 100 conversations and 3 agents can run unlimited agents, whitelabel webchat, and live-chat support. Pick Chatwoot if support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Best for
Botpress A support agent that takes actions and can escalate
Chatwoot A support desk you can self-host
Free plan
Botpress $0 · 100 conversations (no top-ups or overages). 3 seats; 3 AI agents; Help Center; community support
Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention
Lowest paid
Botpress Plus $150/mo yearly
Chatwoot Startups $19
Next step up
Botpress
Chatwoot Business $39
Coding agent
Botpress Studio
Chatwoot Shared inbox
Runs where
Botpress
Chatwoot Local; you host it
Watch out
Botpress $150 / $750 are yearly-billed cards
Chatwoot $19 / $39 are per-agent monthly Cloud cards
Last checked
Botpress 2026-10-22 · botpress.com/pricing
Chatwoot 2026-10-22 · chatwoot.com/pricing
Which one, then?
Pick Chatwoot if
support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Read the Chatwoot page