Pick Botpress if
support teams who will pay Plus so more than Free’s 100 conversations and 3 agents can run unlimited agents, whitelabel webchat, and live-chat support.
Read the Botpress pageBotpress vs Intercom Fin
Our take
Pick Botpress if support teams who will pay Plus so more than Free’s 100 conversations and 3 agents can run unlimited agents, whitelabel webchat, and live-chat support. Pick Intercom Fin if support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk. Skip Intercom Fin if teams that want a general workflow agent for internal ops, not a customer-facing inbox (Lindy).
Best for
Botpress A support agent that takes actions and can escalate
Intercom Fin Resolve the ticket
Free plan
Botpress $0 · 100 conversations (no top-ups or overages). 3 seats; 3 AI agents; Help Center; community support
Intercom Fin No free plan
Lowest paid
Botpress Plus $150/mo yearly
Intercom Fin Fin AI Agent $0.99
Next step up
Botpress
Intercom Fin Advanced $85/user/mo
Coding agent
Botpress Studio
Intercom Fin Roles across the journey
Watch out
Botpress $150 / $750 are yearly-billed cards
Intercom Fin $0.99 is per outcome, not per seat
Last checked
Botpress 2026-10-22 · botpress.com/pricing
Intercom Fin 2026-10-22 · intercom.com/pricing
Which one, then?
Pick Intercom Fin if
support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk.
Read the Intercom Fin page