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Chatbase vs eesel

Our take

Pick Chatbase if support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat. Pick eesel if support teams who will burn the Free 100 credits on Zendesk drafts and only buy Teammate when they need a monthly batch (from $299 / 500 credits).

Chatbase

Chatbase

customer-facing agent desk

eesel

eesel

helpdesk teammate you hire

Best for

Chatbase A branded support/sales agent on your channels

eesel AI on the helpdesk you already have

Free plan

Chatbase No free plan

eesel $0 · /month. 100 credits to try every feature and integration. No card

Lowest paid

Chatbase Hobby $32/mo yearly

eesel Overage $0.80

Next step up

Chatbase Standard $120/mo yearly

eesel Teammate $299/mo

Coding agent

Chatbase Source trainer

eesel Helpdesk automations

Runs where

Chatbase Local or hosted

eesel

Watch out

Chatbase $32 / $120 / $400 are yearly-billed cards

eesel Free is 100 credits, then the agent pauses

Last checked

Chatbase 2026-10-22 · chatbase.co/pricing

eesel 2026-10-22 · eesel.ai/pricing

Which one, then?

Pick Chatbase if

support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat.

Read the Chatbase page

Pick eesel if

support teams who will burn the Free 100 credits on Zendesk drafts and only buy Teammate when they need a monthly batch (from $299 / 500 credits).

Read the eesel page

Other comparisons