Pick Chatbase if
support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat.
Read the Chatbase pageChatbase vs CustomGPT
Our take
Pick Chatbase if support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat. Pick CustomGPT if support and association teams who will pay Standard $99 after the 7-day trial so they can keep 10 agents and 1,000 queries — there is no permanent Free row.
Best for
Chatbase A branded support/sales agent on your channels
CustomGPT A customer-facing knowledge bot billed by queries
Free plan
Chatbase No free plan
CustomGPT No free plan
Lowest paid
Chatbase Hobby $32/mo yearly
CustomGPT Standard $99/mo yearly
Next step up
Chatbase Standard $120/mo yearly
CustomGPT Premium $499/mo yearly
Coding agent
Chatbase Source trainer
CustomGPT Agent ingest
Runs where
Chatbase Local or hosted
CustomGPT Hosted
Watch out
Chatbase $32 / $120 / $400 are yearly-billed cards
CustomGPT No permanent Free plan
Last checked
Chatbase 2026-10-22 · chatbase.co/pricing
CustomGPT 2026-10-22 · customgpt.ai/pricing
Which one, then?
Pick CustomGPT if
support and association teams who will pay Standard $99 after the 7-day trial so they can keep 10 agents and 1,000 queries — there is no permanent Free row.
Read the CustomGPT page