JivoChat
JivoChat is a contact-center inbox: website chat, WhatsApp / email / SMS tabs, a visitor thread, and CRM-style side actions (deal, task, phone).
OUR TAKE
Pick JivoChat for small support teams who will stay on Basic or buy one paid agent seat. Three paid dollars share one page.
Good fit
Small support teams who will stay on Basic or buy one paid agent seat.
Poor fit
Teams that want Lyro-class AI as the center (Tidio) or a self-hosted inbox (Chatwoot).
Basic · Paid cards $28
USD, before tax · Checked 2026-10-28 · jivochat.com/pricing
OUR TAKE
Pick JivoChat for small support teams who will stay on Basic or buy one paid agent seat. Three paid dollars share one page. map $28 / $42 / $56 to the toggle before you buy.
Good fit
Small support teams who will stay on Basic or buy one paid agent seat.
Poor fit
Teams that want Lyro-class AI as the center (Tidio) or a self-hosted inbox (Chatwoot).
Basic · Paid cards $28
USD, before tax · Checked 2026-10-28 · jivochat.com/pricing
What it costs
USD, before tax · Checked 2026-10-28 · jivochat.com/pricing
Basic
Page pretext: first 5 agents free
$0
Paid cards
and per agent / month (Professional / Enterprise family; the fetch printed the three dollars next to those titles)
Lowest paid
$28
Add-ons
Not published by the vendor
Not published by the vendor
14
14-day trial on paid. Re-check which dollar is yearly vs monthly
Not published by the vendor
Checked 2026-10-28·jivochat.com/pricing
Before you pay
Good fit
Small support teams who will stay on Basic or buy one paid agent seat.
Poor fit
Teams that want Lyro-class AI as the center (Tidio) or a self-hosted inbox (Chatwoot).
Watch out
Three paid dollars share one page. map $28 / $42 / $56 to the toggle before you buy.
Instead, try
LiveChat if Essential / Growth seats when you want a Text family desk; tawk.to if free-forever inbox when $0 with more than 5 agents matters
Compare JivoChat with
Limits, in full
- 01
Three paid dollars share one page. map $28 / $42 / $56 to the toggle before you buy.
- 02
Basic is capped. (first 5 agents on the pretext).
- 03
Not an AI-agent studio. For a prompt + skills use ChatBot.com.
If JivoChat isn't it
Why: Essential / Growth seats when you want a Text family desk.
Paid only$19/user/mo yearly
There is no printed $0 agent seatChecked 2026-10-23·livechat.com/pricing
vs JivoChat
Why: free-forever inbox when $0 with more than 5 agents matters.
Free· paid from$29/mo
Free keeps the tawk.to badgeChecked 2026-10-23·tawk.to/pricing
vs JivoChatLimits & alternatives3 limits · LiveChat, tawk.to instead
Limits, in full
- 01
Three paid dollars share one page. map $28 / $42 / $56 to the toggle before you buy.
- 02
Basic is capped. (first 5 agents on the pretext).
- 03
Not an AI-agent studio. For a prompt + skills use ChatBot.com.
If JivoChat isn't it
Why: Essential / Growth seats when you want a Text family desk.
Paid only$19/user/mo yearly
There is no printed $0 agent seatChecked 2026-10-23·livechat.com/pricing
vs JivoChatWhy: free-forever inbox when $0 with more than 5 agents matters.
Free· paid from$29/mo
Free keeps the tawk.to badgeChecked 2026-10-23·tawk.to/pricing
vs JivoChat