Pick Olark if
sites that already run Olark and will pay either $29 / agent or the $400 AI bundle.
Read the Olark pageOlark vs Tidio
Our take
Pick Olark if you're sites that already run Olark and will pay either $29 / agent or the $400 AI bundle. Pick Tidio if you're small stores that will start on Starter and add Lyro when the FAQ load is real. Skip Olark if you're shops that need a $0–$25 Starter (Tidio / tawk.to) or self-host (Chatwoot). Skip Tidio if you're on a team that want a $0 forever inbox with no conversation meter (tawk.to) or a self-hosted
Best for
Olark A classic chat desk you already know
Tidio Site chat plus an AI agent with a public card
Free plan
Olark No free plan
Tidio No free plan
Lowest paid
Olark Additional human agents $29
Tidio Starter $24.17
Next step up
Olark Standard AI Website Agent $400/mo yearly
Tidio Lyro AI Agent from $32.50
Coding agent
Olark Human-only live chat
Tidio Lyro AI Agent
Watch out
Olark $400 is an annual AI card
Tidio Starter $24.17 is the annual card
Last checked
Olark 2026-10-28 · olark.com/pricing
Tidio 2026-10-28 · tidio.com/pricing
Which one, then?
Pick Tidio if
small stores that will start on Starter and add Lyro when the FAQ load is real.
Read the Tidio page