Our take
Pick Crisp if you're on a support team who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they need 20+ seats / ticketing. Pick Olark if you're sites that already run Olark and will pay either $29 / agent or the $400
hosted Inbox conversation list
Best for
Crisp A conversation list you start at a public $
Olark A classic chat desk you already know
Free plan
Crisp $0 · forever. 2 seats. 100 customer profiles. 0 sub-inboxes. $0 AI credits. Website chat widget. Shared inbox. Mobile apps. Chat SDKs
Olark No free plan
Lowest paid
Crisp Additional agents $10/mo
Olark Additional human agents $29
Next step up
Crisp Mini $45/mo
Olark Standard AI Website Agent $400/mo yearly
Coding agent
Crisp
Olark Human-only live chat
Runs where
Crisp Hosted
Olark
Watch out
Crisp Shared email prints on Mini
Olark $400 is an annual AI card
Last checked
Crisp 2026-10-23 · crisp.chat/en/pricing
Olark 2026-10-28 · olark.com/pricing
support teams who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they need 20+ seats / ticketing.
Read the Crisp pagesites that already run Olark and will pay either $29 / agent or the $400 AI bundle.
Read the Olark page