Our take
Pick LiveChat if support teams who will start on Essential at $19/user/month billed annually ($25 monthly) while they open a first Chats desk, then Growth at $79/user/month annually ($99 monthly) when they need the next printed seat — not the $49.50 AI package unless they need 50 extra resolutions. Pick tawk.to if small teams who will stay on Free forever while they open a first Inbox table, then pay $29/month when
Best for
LiveChat An agent inbox you start at a public $
tawk.to An inbox you start at $0
Free plan
LiveChat No free plan
tawk.to $0 · messaging inbox, chats, tickets. Keeps “Powered by tawk.to” until you buy branding
Lowest paid
LiveChat Essential $19/user/mo yearly
tawk.to Remove branding $29/mo
Next step up
LiveChat Extra AI resolutions (50) $49.50
tawk.to
Coding agent
LiveChat Chats / My chats
tawk.to Agent + Tab inside the editor
Runs where
LiveChat Hosted
tawk.to Hosted
Watch out
LiveChat There is no printed $0 agent seat
tawk.to Free keeps the tawk.to badge
Last checked
LiveChat 2026-10-23 · livechat.com/pricing
tawk.to 2026-10-23 · tawk.to/pricing
support teams who will start on Essential at $19/user/month billed annually ($25 monthly) while they open a first Chats desk, then Growth at $79/user/month annually ($99 monthly) when they need the next printed seat — not the $49.50 AI package unless they need 50 extra resolutions.
Read the LiveChat pagesmall teams who will stay on Free forever while they open a first Inbox table, then pay $29/month when they need to remove “Powered by tawk.to” or start AI Assist — not $1/hour hired agents unless they want tawk.to to staff the desk.
Read the tawk.to page
