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Intercom Fin vs Warmly

Our take

Pick Intercom Fin if support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk. Pick Warmly if b2B teams with enough site traffic to pay a five-figure inbound agent. Skip Intercom Fin if teams that want a general workflow agent for internal ops, not a customer-facing inbox (Lindy). Skip Warmly if one-seat outbound reps who need a contact graph and a $49 sequence

Intercom Fin

Intercom Fin

Customer AI agent.

Warmly

Warmly

GTM inbound + TAM desk

Best for

Intercom Fin Resolve the ticket

Warmly Identify who is on the site and talk to them

Free plan

Intercom Fin No free plan

Warmly No free plan

Lowest paid

Intercom Fin Fin AI Agent $0.99

Warmly AI Web-Deanonymization $10/yr

Next step up

Intercom Fin Advanced $85/user/mo

Warmly Inbound Chat $20/yr

Coding agent

Intercom Fin Roles across the journey

Warmly Person-level visitor ID

Watch out

Intercom Fin $0.99 is per outcome, not per seat

Warmly Five figures before Autopilot

Last checked

Intercom Fin 2026-10-22 · intercom.com/pricing

Warmly 2026-10-22 · warmly.ai/p/pricing

Which one, then?

Pick Intercom Fin if

support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk.

Read the Intercom Fin page

Pick Warmly if

b2B teams with enough site traffic to pay a five-figure inbound agent.

Read the Warmly page

Other comparisons