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Heap vs Microsoft Clarity

Our take

Pick Heap if product teams who will stay on Free at $0 (10k sessions, 6 months of history) while they open a first Marketing Campaign chart, then ask Heap for a Growth estimate when they need CSV export or 12-month history. Pick Microsoft Clarity if product / UX teams who will stay on Clarity at $0 (no traffic cap, no paid upgrade) while they open a first Recordings list, then look elsewhere only when they need

Heap

Heap

hosted chart-builder desk

Microsoft Clarity

Microsoft Clarity

hosted session-recordings desk

Best for

Heap Autocaptured product charts you start at $0

Microsoft Clarity A replay list you start at $0

Free plan

Heap $0 · up to 10k monthly sessions. Core analytics charts. Unlimited enrichment sources. Guides integrations. 6 months data history. SSO

Microsoft Clarity $0 · “A free service forever.” No traffic limits. No paid upgrade. No card

Lowest paid

Heap Not published by the vendor

Microsoft Clarity

Runs where

Heap Hosted

Microsoft Clarity Hosted

Watch out

Heap Growth / Pro / Premier have no public $

Microsoft Clarity Recordings drop after 30 days

Last checked

Heap 2026-10-23 · heap.io/pricing

Microsoft Clarity 2026-10-23 · learn.microsoft.com/en-us/clarity/faq

Which one, then?

Pick Heap if

product teams who will stay on Free at $0 (10k sessions, 6 months of history) while they open a first Marketing Campaign chart, then ask Heap for a Growth estimate when they need CSV export or 12-month history.

Read the Heap page

Pick Microsoft Clarity if

product / UX teams who will stay on Clarity at $0 (no traffic cap, no paid upgrade) while they open a first Recordings list, then look elsewhere only when they need Heap’s 10k-session charts or Fullstory’s 30k-session Playlist quote path.

Read the Microsoft Clarity page

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