Pick Front if
support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel.
Read the Front pageFront vs Zendesk
Our take
Pick Front if support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel. Pick Zendesk if teams leaving a shared inbox who will start on Support Team at $19/agent/month yearly while they open a first ticket list, then Suite Team at $55 when they need omnichannel + AI
Best for
Front An inbox list you start at a public $
Zendesk A ticket table you start at a public $
Free plan
Front No free plan
Zendesk No free plan
Lowest paid
Front Autopilot $0.05
Zendesk Support Team $19/mo
Next step up
Front Copilot add-on $20/user/mo
Zendesk Suite Team $55/mo
Runs where
Front Hosted
Zendesk Hosted
Watch out
Front No permanent $0 tile
Zendesk There is no printed $0 forever agent seat
Last checked
Front 2026-10-23 · front.com/pricing
Zendesk 2026-10-23 · zendesk.com/pricing
Which one, then?
Pick Zendesk if
teams leaving a shared inbox who will start on Support Team at $19/agent/month yearly while they open a first ticket list, then Suite Team at $55 when they need omnichannel + AI Agents.
Read the Zendesk page