Our take
Pick Freshdesk if support teams who will start on the printed Growth tile at $19/agent/month yearly while they open a first Agent availability list, then Pro at $55 when they need the wider AI / helpdesk pack — not Enterprise $89 unless they need the full enterprise-grade set. Pick Front if support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel
Best for
Freshdesk An agent table you start at a public $
Front An inbox list you start at a public $
Free plan
Freshdesk No free plan
Front No free plan
Lowest paid
Freshdesk Growth $19/mo
Front Autopilot $0.05
Next step up
Freshdesk Pro $55/mo
Front Copilot add-on $20/user/mo
Coding agent
Freshdesk Agent availability
Front
Runs where
Freshdesk Hosted
Front Hosted
Watch out
Freshdesk The three printed cards start at $19 yearly
Front No permanent $0 tile
Last checked
Freshdesk 2026-10-23 · freshworks.com/freshdesk/pricing
Front 2026-10-23 · front.com/pricing
support teams who will start on the printed Growth tile at $19/agent/month yearly while they open a first Agent availability list, then Pro at $55 when they need the wider AI / helpdesk pack — not Enterprise $89 unless they need the full enterprise-grade set.
Read the Freshdesk pagesupport teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel.
Read the Front page
