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Asana vs Freshdesk

Our take

Pick Asana if one or two people who will stay on Personal at $0 while they open a first Service / List, then Starter at $10.99/user/month yearly when the team needs more than two editors. Pick Freshdesk if support teams who will start on the printed Growth tile at $19/agent/month yearly while they open a first Agent availability list, then Pro at $55 when they need the wider AI / helpdesk pack — not Enterprise $89

Asana

Asana

hosted Service request desk

Freshdesk

Freshdesk

hosted Agent availability desk

Best for

Asana A request you start at a public $

Freshdesk An agent table you start at a public $

Free plan

Asana $0 · free forever. For one or two people managing personal projects. 2 users collaborate for free. Unlimited tasks and projects

Freshdesk No free plan

Lowest paid

Asana AI requests $0.50, monthly only

Freshdesk Growth $19/mo

Next step up

Asana Starter $10.99/user/mo

Freshdesk Pro $55/mo

Coding agent

Asana Workflow / AI Teammates

Freshdesk Agent availability

Runs where

Asana Hosted

Freshdesk Hosted

Watch out

Asana Personal stops at two users

Freshdesk The three printed cards start at $19 yearly

Last checked

Asana 2026-10-23 · asana.com/pricing

Freshdesk 2026-10-23 · freshworks.com/freshdesk/pricing

Which one, then?

Pick Asana if

one or two people who will stay on Personal at $0 while they open a first Service / List, then Starter at $10.99/user/month yearly when the team needs more than two editors.

Read the Asana page

Pick Freshdesk if

support teams who will start on the printed Growth tile at $19/agent/month yearly while they open a first Agent availability list, then Pro at $55 when they need the wider AI / helpdesk pack — not Enterprise $89 unless they need the full enterprise-grade set.

Read the Freshdesk page

Other comparisons