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Chatwoot vs Front

Our take

Pick Chatwoot if support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap. Pick Front if support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel.

Chatwoot

Chatwoot

**open-source support inbox

Front

Front

hosted Support conversation list

Best for

Chatwoot A support desk you can self-host

Front An inbox list you start at a public $

Free plan

Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention

Front No free plan

Lowest paid

Chatwoot Startups $19

Front Autopilot $0.05

Next step up

Chatwoot Business $39

Front Copilot add-on $20/user/mo

Coding agent

Chatwoot Shared inbox

Front

Runs where

Chatwoot Local; you host it

Front Hosted

Watch out

Chatwoot $19 / $39 are per-agent monthly Cloud cards

Front No permanent $0 tile

Last checked

Chatwoot 2026-10-22 · chatwoot.com/pricing

Front 2026-10-23 · front.com/pricing

Which one, then?

Pick Chatwoot if

support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.

Read the Chatwoot page

Pick Front if

support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel.

Read the Front page

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