Pick Front if
support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel.
Read the Front pageFront vs Intercom Fin
Our take
Pick Front if support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel. Pick Intercom Fin if support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk. Skip Intercom Fin if teams that want a general workflow agent
Best for
Front An inbox list you start at a public $
Intercom Fin Resolve the ticket
Free plan
Front No free plan
Intercom Fin No free plan
Lowest paid
Front Autopilot $0.05
Intercom Fin Fin AI Agent $0.99
Next step up
Front Copilot add-on $20/user/mo
Intercom Fin Advanced $85/user/mo
Coding agent
Front
Intercom Fin Roles across the journey
Runs where
Front Hosted
Intercom Fin
Watch out
Front No permanent $0 tile
Intercom Fin $0.99 is per outcome, not per seat
Last checked
Front 2026-10-23 · front.com/pricing
Intercom Fin 2026-10-22 · intercom.com/pricing
Which one, then?
Pick Intercom Fin if
support orgs that will pay per resolved conversation and want to keep (or adopt) Intercom / Salesforce / Zendesk.
Read the Intercom Fin page