Pick Front if
support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel.
Read the Front pageFront vs Gorgias
Our take
Pick Front if support teams who will start the 14-day Professional trial (no card), then Starter at $25/seat/month yearly when one channel type and ≤10 seats is enough, or Professional at $65 when they need omnichannel. Pick Gorgias if shopify teams who will start on Starter at $10/month (50 tickets; monthly only) while they open a first Ticket, then Basic at $50/month yearly ($60 monthly; 300 tickets) when volume
Gorgias
hosted Ticket view
Best for
Front An inbox list you start at a public $
Gorgias A ticket you start at a public $
Free plan
Front No free plan
Gorgias No free plan
Lowest paid
Front Autopilot $0.05
Gorgias AI Agent $0.90
Next step up
Front Copilot add-on $20/user/mo
Gorgias Starter $10/mo
Runs where
Front Hosted
Gorgias Hosted
Watch out
Front No permanent $0 tile
Gorgias Starter is monthly-only and 50 tickets
Last checked
Front 2026-10-23 · front.com/pricing
Gorgias 2026-10-23 · gorgias.com/pricing
Which one, then?
Pick Gorgias if
shopify teams who will start on Starter at $10/month (50 tickets; monthly only) while they open a first Ticket, then Basic at $50/month yearly ($60 monthly; 300 tickets) when volume outgrows 50 — not Pro $300 yearly unless they need 2,000 tickets and revenue analytics.
Read the Gorgias page