Our take
Pick FireHydrant if on-call teams who will stay on Free (10 responders, 2 runbooks) while they open a first Timeline, then buy Pro at $25 / responder / month billed annually when they want a service catalog and unlimited public status pages. Pick PagerDuty if on-call teams who will stay on Incident Management Free at $0 (5 users, 1 schedule, 1 escalation policy, 100 SMS/phone notifications) while they open a first
Best for
FireHydrant Command-center notes you start at $0
PagerDuty An on-call timeline you bill at a public $
Free plan
FireHydrant No free plan
PagerDuty $0 · / year. 5 users. 1 on-call schedule. 1 escalation policy. 100 SMS/phone notifications / month
Lowest paid
FireHydrant Pro $25/mo yearly
PagerDuty Reliability Platform Starter $2/yr
Next step up
FireHydrant
PagerDuty Incident Management Professional $21/mo yearly
Runs where
FireHydrant Hosted
PagerDuty Hosted
Watch out
FireHydrant Free is 10 responders and 2 runbooks
PagerDuty Free is 5 users and 1 schedule
Last checked
FireHydrant 2026-10-23 · firehydrant.com/pricing
PagerDuty 2026-10-23 · pagerduty.com/pricing
on-call teams who will stay on Free (10 responders, 2 runbooks) while they open a first Timeline, then buy Pro at $25 / responder / month billed annually when they want a service catalog and unlimited public status pages.
Read the FireHydrant pageon-call teams who will stay on Incident Management Free at $0 (5 users, 1 schedule, 1 escalation policy, 100 SMS/phone notifications) while they open a first Timeline, then Professional at $21 / user / month billed annually.
Read the PagerDuty page
