Our take
Pick Crisp if you're on a support team who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they need 20+ seats / ticketing. Pick Kommunicate if you're startups proving AI support who will stay inside 250 Starter
hosted Inbox conversation list
Best for
Crisp A conversation list you start at a public $
Kommunicate Support automation with a public Starter card
Free plan
Crisp $0 · forever. 2 seats. 100 customer profiles. 0 sub-inboxes. $0 AI credits. Website chat widget. Shared inbox. Mobile apps. Chat SDKs
Kommunicate No free plan
Lowest paid
Crisp Additional agents $10/mo
Kommunicate Starter $40, or $20 monthly
Next step up
Crisp Mini $45/mo
Kommunicate Professional $200
Coding agent
Crisp
Kommunicate AI agent + human seats
Runs where
Crisp Hosted
Kommunicate
Watch out
Crisp Shared email prints on Mini
Kommunicate Starter is 250 conversations
Last checked
Crisp 2026-10-23 · crisp.chat/en/pricing
Kommunicate 2026-10-28 · kommunicate.io/pricing
support teams who will stay on Free at $0 (2 seats, 100 profiles) while they open a first Inbox list, then Mini at $45/month per workspace when they need shared email and 4 seats — not Essentials $95 unless they need 2 sub-inboxes / 10 seats, and not Plus $295 unless they need 20+ seats / ticketing.
Read the Crisp pagestartups proving AI support who will stay inside 250 Starter conversations.
Read the Kommunicate page