Pick Chatwoot if
support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Read the Chatwoot pageChatwoot vs Kommunicate
Our take
Pick Chatwoot if you're on a support team who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap. Pick Kommunicate if you're startups proving AI support who will stay inside 250 Starter conversations. Skip Kommunicate if you're on a team that need a $0 inbox (tawk.to) or Chatwoot self-host.
Best for
Chatwoot A support desk you can self-host
Kommunicate Support automation with a public Starter card
Free plan
Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention
Kommunicate No free plan
Lowest paid
Chatwoot Startups $19
Kommunicate Starter $40, or $20 monthly
Next step up
Chatwoot Business $39
Kommunicate Professional $200
Coding agent
Chatwoot Shared inbox
Kommunicate AI agent + human seats
Runs where
Chatwoot Local; you host it
Kommunicate
Watch out
Chatwoot $19 / $39 are per-agent monthly Cloud cards
Kommunicate Starter is 250 conversations
Last checked
Chatwoot 2026-10-22 · chatwoot.com/pricing
Kommunicate 2026-10-28 · kommunicate.io/pricing
Which one, then?
Pick Kommunicate if
startups proving AI support who will stay inside 250 Starter conversations.
Read the Kommunicate page