Pick Chatwoot if
support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Read the Chatwoot pageChatwoot vs Knock
Our take
Pick Chatwoot if support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap. Pick Knock if product / growth teams who will stay on Developer $0 (10K messages, 500 guide users, 500 AI credits, no Knock branding removal) while they ship a first workflow, then land on Starter at $250/month (50K messages, then $.005/message) when they need previews and
Best for
Chatwoot A support desk you can self-host
Knock Messages you start at $0 / 10K
Free plan
Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention
Knock $0 · /month. 10K messages (workflows + broadcasts). 500 guide active users. 500 AI agent credits, then $0.01/credit. Unlimited workflows, broadcasts, channels, and team members. Batch and delay. Multi-tenancy. Google SSO
Lowest paid
Chatwoot Startups $19
Knock Starter $250/user/mo
Next step up
Chatwoot Business $39
Knock
Coding agent
Chatwoot Shared inbox
Knock
Runs where
Chatwoot Local; you host it
Knock
Watch out
Chatwoot $19 / $39 are per-agent monthly Cloud cards
Knock $0 includes 10K messages
Last checked
Chatwoot 2026-10-22 · chatwoot.com/pricing
Knock 2026-10-22 · knock.app/pricing
Which one, then?
Pick Knock if
product / growth teams who will stay on Developer $0 (10K messages, 500 guide users, 500 AI credits, no Knock branding removal) while they ship a first workflow, then land on Starter at $250/month (50K messages, then $.005/message) when they need previews and the branding off.
Read the Knock page