Pick Chatwoot if
support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Read the Chatwoot pageChatwoot vs eesel
Our take
Pick Chatwoot if support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap. Pick eesel if support teams who will burn the Free 100 credits on Zendesk drafts and only buy Teammate when they need a monthly batch (from $299 / 500 credits).
Best for
Chatwoot A support desk you can self-host
eesel AI on the helpdesk you already have
Free plan
Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention
eesel $0 · /month. 100 credits to try every feature and integration. No card
Lowest paid
Chatwoot Startups $19
eesel Overage $0.80
Next step up
Chatwoot Business $39
eesel Teammate $299/mo
Coding agent
Chatwoot Shared inbox
eesel Helpdesk automations
Runs where
Chatwoot Local; you host it
eesel
Watch out
Chatwoot $19 / $39 are per-agent monthly Cloud cards
eesel Free is 100 credits, then the agent pauses
Last checked
Chatwoot 2026-10-22 · chatwoot.com/pricing
eesel 2026-10-22 · eesel.ai/pricing
Which one, then?
Pick eesel if
support teams who will burn the Free 100 credits on Zendesk drafts and only buy Teammate when they need a monthly batch (from $299 / 500 credits).
Read the eesel page