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Chatbase vs SiteGPT

Our take

Pick Chatbase if you're on a support and Shopify team who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat. Pick SiteGPT if you're marketing/support owners who will pay Starter and stay under 4k mini messages. Skip SiteGPT if you're people who need a $0 forever widget (Chatway) or a docs Q&A credit pool (DocsBot).

Chatbase

Chatbase

customer-facing agent desk

SiteGPT

SiteGPT

Site-trained support chatbots. Starter

Best for

Chatbase A branded support/sales agent on your channels

SiteGPT A site-grounded support widget with a public monthly card

Free plan

Chatbase No free plan

SiteGPT No free plan

Lowest paid

Chatbase Hobby $32/mo yearly

SiteGPT Enterprise $39

Next step up

Chatbase Standard $120/mo yearly

SiteGPT Starter $59

Coding agent

Chatbase Source trainer

SiteGPT

Runs where

Chatbase Local or hosted

SiteGPT

Watch out

Chatbase $32 / $120 / $400 are yearly-billed cards

SiteGPT No $0 plan

Last checked

Chatbase 2026-10-22 · chatbase.co/pricing

SiteGPT 2026-10-28 · sitegpt.ai/pricing

Which one, then?

Pick Chatbase if

support and Shopify teams who will pay Hobby so more than a free-start trial can run advanced models, attachments, and a second seat.

Read the Chatbase page

Pick SiteGPT if

marketing/support owners who will pay Starter and stay under 4k mini messages.

Read the SiteGPT page

Other comparisons