Our take
Pick Missive if support / sales teams who will start the 30-day Productive trial (no card), then Starter at $14/user/month yearly when the team is small, or Productive at $24 when they need integrations (cap 50 users on that tile). Pick Zendesk if teams leaving a shared inbox who will start on Support Team at $19/agent/month yearly while they open a first ticket list, then Suite Team at $55 when they need
Best for
Missive A shared inbox you start at a public $
Zendesk A ticket table you start at a public $
Free plan
Missive No free plan
Zendesk No free plan
Lowest paid
Missive Starter $14/user/mo
Zendesk Support Team $19/mo
Next step up
Missive Productive $24/user/mo
Zendesk Suite Team $55/mo
Runs where
Missive Hosted
Zendesk Hosted
Watch out
Missive No permanent $0 tile
Zendesk There is no printed $0 forever agent seat
Last checked
Missive 2026-10-23 · missiveapp.com/pricing
Zendesk 2026-10-23 · zendesk.com/pricing
support / sales teams who will start the 30-day Productive trial (no card), then Starter at $14/user/month yearly when the team is small, or Productive at $24 when they need integrations (cap 50 users on that tile).
Read the Missive pageteams leaving a shared inbox who will start on Support Team at $19/agent/month yearly while they open a first ticket list, then Suite Team at $55 when they need omnichannel + AI Agents.
Read the Zendesk page
