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Freshdesk vs Missive

Our take

Pick Freshdesk if support teams who will start on the printed Growth tile at $19/agent/month yearly while they open a first Agent availability list, then Pro at $55 when they need the wider AI / helpdesk pack — not Enterprise $89 unless they need the full enterprise-grade set. Pick Missive if support / sales teams who will start the 30-day Productive trial (no card), then Starter at $14/user/month yearly when the

Freshdesk

Freshdesk

hosted Agent availability desk

Missive

Missive

hosted Team Inbox desk

Best for

Freshdesk An agent table you start at a public $

Missive A shared inbox you start at a public $

Free plan

Freshdesk No free plan

Missive No free plan

Lowest paid

Freshdesk Growth $19/mo

Missive Starter $14/user/mo

Next step up

Freshdesk Pro $55/mo

Missive Productive $24/user/mo

Coding agent

Freshdesk Agent availability

Missive

Runs where

Freshdesk Hosted

Missive Hosted

Watch out

Freshdesk The three printed cards start at $19 yearly

Missive No permanent $0 tile

Last checked

Freshdesk 2026-10-23 · freshworks.com/freshdesk/pricing

Missive 2026-10-23 · missiveapp.com/pricing

Which one, then?

Pick Freshdesk if

support teams who will start on the printed Growth tile at $19/agent/month yearly while they open a first Agent availability list, then Pro at $55 when they need the wider AI / helpdesk pack — not Enterprise $89 unless they need the full enterprise-grade set.

Read the Freshdesk page

Pick Missive if

support / sales teams who will start the 30-day Productive trial (no card), then Starter at $14/user/month yearly when the team is small, or Productive at $24 when they need integrations (cap 50 users on that tile).

Read the Missive page

Other comparisons