Our take
Pick Intercom if support teams who will start on Essential at $19/seat/month (strikethrough $29, new-customer 35% off) while they open a first Inbox table, then Advanced at $85/seat/month when they need workflows and multiple team Inboxes — not Expert $132 unless they need SSO / HIPAA. Pick Re:amaze if support teams who will start on Basic at $29/member/month ($26.10 annually) while they open a first conversation
hosted Inbox table
Best for
Intercom A conversation table you start at a public $
Re:amaze A helpdesk thread you start at a public $
Free plan
Intercom No free plan
Re:amaze No free plan
Lowest paid
Intercom Fin AI Agent (standalone) $0.99
Re:amaze AI Agent extra resolutions $0.85
Next step up
Intercom Essential from $19/user/mo
Re:amaze Basic $29/user/mo
Coding agent
Intercom
Re:amaze Agent + Tab inside the editor
Runs where
Intercom Hosted
Re:amaze Hosted
Watch out
Intercom Essential is a paid seat
Re:amaze There is no printed $0 Cloud seat
Last checked
Intercom 2026-10-23 · intercom.com/pricing
Re:amaze 2026-10-23 · reamaze.com/pricing
support teams who will start on Essential at $19/seat/month (strikethrough $29, new-customer 35% off) while they open a first Inbox table, then Advanced at $85/seat/month when they need workflows and multiple team Inboxes — not Expert $132 unless they need SSO / HIPAA.
Read the Intercom pagesupport teams who will start on Basic at $29/member/month ($26.10 annually) while they open a first conversation view, then Pro at $49 / $44.10 when they need the next seat tier — not Plus $69 / $62.10 unless they need the top printed member tile, and not Starter volume $59 unless they want a flat 500-conversation desk instead of a per-member seat.
Read the Re:amaze page