Our take
Pick Intercom if support teams who will start on Essential at $19/seat/month (strikethrough $29, new-customer 35% off) while they open a first Inbox table, then Advanced at $85/seat/month when they need workflows and multiple team Inboxes — not Expert $132 unless they need SSO / HIPAA. Pick Manychat if creators who will stay on Free 25 contacts or pay Essential $14/mo yearly — not Intercom first unless they want a
hosted Inbox table
Best for
Intercom A conversation table you start at a public $
Manychat Auto-reply DMs at a public $
Free plan
Intercom No free plan
Manychat $0 · 25 Active Contacts
Lowest paid
Intercom Fin AI Agent (standalone) $0.99
Manychat Essential $14/mo yearly
Next step up
Intercom Essential from $19/user/mo
Manychat Pro $29/mo
Runs where
Intercom Hosted
Manychat
Watch out
Intercom Essential is a paid seat
Manychat Contacts are monthly
Last checked
Intercom 2026-10-23 · intercom.com/pricing
Manychat 2026-10-26 · manychat.com/pricing
support teams who will start on Essential at $19/seat/month (strikethrough $29, new-customer 35% off) while they open a first Inbox table, then Advanced at $85/seat/month when they need workflows and multiple team Inboxes — not Expert $132 unless they need SSO / HIPAA.
Read the Intercom pagecreators who will stay on Free 25 contacts or pay Essential $14/mo yearly — not Intercom first unless they want a full support suite.
Read the Manychat page