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Intercom vs Landbot

Our take

Pick Intercom if support teams who will start on Essential at $19/seat/month (strikethrough $29, new-customer 35% off) while they open a first Inbox table, then Advanced at $85/seat/month when they need workflows and multiple team Inboxes — not Expert $132 unless they need SSO / HIPAA. Pick Landbot if lead-gen sites that will stay on Free 100 chats or pay Starter €32/mo yearly — not Manychat first unless they need

Intercom

hosted Inbox table

Landbot

Landbot

no-code chatbot desk

Best for

Intercom A conversation table you start at a public $

Landbot A conversion bot at a public €

Free plan

Intercom No free plan

Landbot $0 · €0. 100 chats/mo; 1 seat; no AI chats

Lowest paid

Intercom Fin AI Agent (standalone) $0.99

Landbot Starter €32/mo yearly

Next step up

Intercom Essential from $19/user/mo

Landbot Professional €80/mo yearly

Runs where

Intercom Hosted

Landbot

Watch out

Intercom Essential is a paid seat

Landbot We copied € annual

Last checked

Intercom 2026-10-23 · intercom.com/pricing

Landbot 2026-10-26 · landbot.io/pricing

Which one, then?

Pick Intercom if

support teams who will start on Essential at $19/seat/month (strikethrough $29, new-customer 35% off) while they open a first Inbox table, then Advanced at $85/seat/month when they need workflows and multiple team Inboxes — not Expert $132 unless they need SSO / HIPAA.

Read the Intercom page

Pick Landbot if

lead-gen sites that will stay on Free 100 chats or pay Starter €32/mo yearly — not Manychat first unless they need Instagram comment-to-DM.

Read the Landbot page

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