Our take
Pick Gorgias if shopify teams who will start on Starter at $10/month (50 tickets; monthly only) while they open a first Ticket, then Basic at $50/month yearly ($60 monthly; 300 tickets) when volume outgrows 50 — not Pro $300 yearly unless they need 2,000 tickets and revenue analytics. Pick Re:amaze if support teams who will start on Basic at $29/member/month ($26.10 annually) while they open a first conversation
hosted Ticket view
Best for
Gorgias A ticket you start at a public $
Re:amaze A helpdesk thread you start at a public $
Free plan
Gorgias No free plan
Re:amaze No free plan
Lowest paid
Gorgias AI Agent $0.90
Re:amaze AI Agent extra resolutions $0.85
Next step up
Gorgias Starter $10/mo
Re:amaze Basic $29/user/mo
Coding agent
Gorgias
Re:amaze Agent + Tab inside the editor
Runs where
Gorgias Hosted
Re:amaze Hosted
Watch out
Gorgias Starter is monthly-only and 50 tickets
Re:amaze There is no printed $0 Cloud seat
Last checked
Gorgias 2026-10-23 · gorgias.com/pricing
Re:amaze 2026-10-23 · reamaze.com/pricing
shopify teams who will start on Starter at $10/month (50 tickets; monthly only) while they open a first Ticket, then Basic at $50/month yearly ($60 monthly; 300 tickets) when volume outgrows 50 — not Pro $300 yearly unless they need 2,000 tickets and revenue analytics.
Read the Gorgias pagesupport teams who will start on Basic at $29/member/month ($26.10 annually) while they open a first conversation view, then Pro at $49 / $44.10 when they need the next seat tier — not Plus $69 / $62.10 unless they need the top printed member tile, and not Starter volume $59 unless they want a flat 500-conversation desk instead of a per-member seat.
Read the Re:amaze page