Pick ChatBot.com if
support teams who want a flat per-user AI + inbox and will stay inside the resolution pack.
Read the ChatBot.com pageChatBot.com vs Chatwoot
Our take
Pick ChatBot.com if you're on a support team who want a flat per-user AI + inbox and will stay inside the resolution pack. Pick Chatwoot if you're on a support team who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap. Skip ChatBot.com if you're sites that need a forever Free widget (tawk.to) or self-host (Chatwoot).
Best for
ChatBot.com An AI agent plus human takeover on a per-user card
Chatwoot A support desk you can self-host
Free plan
ChatBot.com No free plan
Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention
Lowest paid
ChatBot.com Essential $19/mo yearly
Chatwoot Startups $19
Next step up
ChatBot.com Extra AI resolutions $49.50
Chatwoot Business $39
Coding agent
ChatBot.com AI Agent profile
Chatwoot Shared inbox
Runs where
ChatBot.com Hosted
Chatwoot Local; you host it
Watch out
ChatBot.com Essential includes only 10 AI resolutions / month
Chatwoot $19 / $39 are per-agent monthly Cloud cards
Last checked
ChatBot.com 2026-10-28 · chatbot.com/pricing
Chatwoot 2026-10-22 · chatwoot.com/pricing
Which one, then?
Pick Chatwoot if
support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.
Read the Chatwoot page