Pick CustomGPT if
support and association teams who will pay Standard $99 after the 7-day trial so they can keep 10 agents and 1,000 queries — there is no permanent Free row.
Read the CustomGPT pageCustomGPT vs DocsBot
Our take
Pick CustomGPT if you're on a support and association team who will pay Standard $99 after the 7-day trial so they can keep 10 agents and 1,000 queries — there is no permanent Free row. Pick DocsBot if you're docs and support owners who will burn 100 Free credits, then Personal. Skip DocsBot if you're on a team that want Fin per-outcome on Intercom (Intercom Fin).
Best for
CustomGPT A customer-facing knowledge bot billed by queries
DocsBot A docs-trained bot with a public credit card
Free plan
CustomGPT No free plan
DocsBot $0 · / month. 1 bot; 50 pages; 100 credits; 1 seat
Lowest paid
CustomGPT Standard $99/mo yearly
DocsBot Personal $49
Next step up
CustomGPT Premium $499/mo yearly
DocsBot Standard $149
Coding agent
CustomGPT Agent ingest
DocsBot
Runs where
CustomGPT Hosted
DocsBot
Watch out
CustomGPT No permanent Free plan
DocsBot Free is 100 credits
Last checked
CustomGPT 2026-10-22 · customgpt.ai/pricing
DocsBot 2026-10-28 · docsbot.ai/pricing
Which one, then?
Pick DocsBot if
docs and support owners who will burn 100 Free credits, then Personal.
Read the DocsBot page