Pick Canny if
product teams who will stay on Free at $0 / month while they open a first Ideas list, then buy Pro at $79 / month billed yearly when they need unlimited feedback and the Pro connectors.
Read the Canny pageCanny vs Featurebase
Our take
Pick Canny if product teams who will stay on Free at $0 / month while they open a first Ideas list, then buy Pro at $79 / month billed yearly when they need unlimited feedback and the Pro connectors. Pick Featurebase if support / product teams who will stay on Free forever (1 seat, AI not supported) while they open a first Inbox thread, then buy Growth at $29 / seat / month billed yearly (or Professional $59 /
Best for
Canny Ideas you score by opportunity and MRR
Featurebase Customer threads you start at $0
Free plan
Canny $0 · / month. For teams getting started with feedback. Included in all plans on the copy we fetched
Featurebase $0 · forever, 1 seat. Live chat, unified inbox, ticketing, mobile app on the Free copy. AI not supported
Lowest paid
Canny Pro $79/mo yearly
Featurebase Growth $29/mo yearly
Next step up
Canny
Featurebase Professional $59/mo yearly
Runs where
Canny Hosted
Featurebase Hosted
Watch out
Canny $79 is billed yearly
Featurebase Free is 1 seat and no AI
Last checked
Canny 2026-10-23 · canny.io/pricing
Featurebase 2026-10-23 · featurebase.app/pricing
Which one, then?
Pick Featurebase if
support / product teams who will stay on Free forever (1 seat, AI not supported) while they open a first Inbox thread, then buy Growth at $29 / seat / month billed yearly (or Professional $59 / Enterprise $99).
Read the Featurebase page