Hotjar

What it is for

Hotjar is a hosted Session Replay list (Contentsquare Experience Analytics): you filter a replay table, and Free is $0 forever (200,000 monthly sessions). Use it when the job is a replay list you start at a public $, not when you need a $20 chat seat.

What makes it unique: the cover is Contentsquare’s official Session Replay list (Desktop, Oct 1–28, 2025 / 28 days, All users, All replays, 22,333 results, Play rows with duration 0:01:42, score 30, 5 pageviews, Chrome / 800×600) from the list-view still — not a pricing card. The rows themselves are ops of Session Replay.

Key features

• Session Replay — a filterable table of sessions you play (cover still; list view). One desk. Cover 22,333 results / 0:01:42 / score 30 sit here. Free captures 5% of sessions (max 10k); Growth captures 15% (min 20k).
• Heatmaps — click / scroll / zone maps on a URL (heatmaps; Zoning Analysis). A map, not a replay row. Zone-based heatmaps sit on Growth+.
• Funnels — a conversion path you watch drop (pricing; cover sibling stills name Funnels on every Experience Analytics tile). A path, not one session.
• Surveys — on-site widgets and responses (Voice of Customer) (pricing). Free is 100 responses / month and 3 widgets. A question, not a replay.
• Journey analysis — a cross-page path next to the replay list (pricing). A journey, not one Play row. Growth prints Journey analysis; Pro adds event-based / cross-session / cross-device.

Play / Filters / Favorites / Show by / Summarize replays on the cover are CTAs (not desks). Free / Growth tiles are the meter. Sense AI chat, session-replay summaries, and MCP tool calls are AI extras / the extra meter, not a sixth desk we fold into Session Replay.

Who it's for

Best fit: UX / product teams who will stay on Free at $0 (200k sessions, 1 project, 1 month of access) while they open a first Session Replay list, then Growth at $39/month yearly ($49 monthly) when they need 13-month access or a second project.

Pricing

Verified 2026-10-23 (Asia/Shanghai) from hotjar.com/pricing (Contentsquare Experience Analytics tiles). Figures below are the printed USD tiles. Pay yearly prints Save 20%.

• Free — $0 forever. 200k monthly sessions. 1 month data access. 1 project. Replays, Heatmaps, and Funnels. Error and performance monitoring. Basic surveys (100 responses / month, 3 widgets). Replay capture 5% of sessions (max 10k). Replay access 1 month. MCP up to 300 tool calls / month. No card.
• Growth — $39/month yearly ($49 monthly). 13 months data access. 3 projects. Zone-based heatmaps. Journey analysis. Impact quantification. Sense AI chat. Session-replay summaries (single session). Heatmap summaries. Replay capture 15% (min 20k). Replay access 2 months. Sessions print 7k–10m on the compare table. Voice of Customer Growth prints from $79/month on the same page.
• Pro — Experience Platform. Up to 6 projects. Event-based, cross-session, and cross-device journeys. Conversion and revenue attribution. Multi-session replay summaries. No public $ on the tiles we fetched — do not invent a Pro dollar.
• Enterprise — unlimited projects, dedicated support / SLAs. No public $. Confirm the live quote.
• Trial — every new account starts a 15-day Growth trial. No auto-charge. No card.

Confirm checkout; taxes follow your location. European Growth plans bill in euros; others in USD. Growth has a 30-day money-back window.

Limitations / costs

• Free replay capture is 5% (max 10k) and 1 month of access. A denser list is Growth.
• Pro / Enterprise hid every dollar. Quote only Free $0 and Growth $39 / $49.
• A Session Replay list, not Clarity’s $0 Recordings cards. For that card desk see Microsoft Clarity.

Alternatives

• Microsoft Clarity — Recordings cards when you want Clarity $0 forever, not Hotjar’s 22,333-row list.
• Fullstory — a Session Playlist when you want FullstoryFree $0 / 30k sessions, not Growth $39.
• LogRocket — an Issues table when you want LogRocket’s public $176 start, not a Contentsquare replay list.

Official tutorial

Official Contentsquare channel video: Getting started with Heatmap analysis in Contentsquare (oEmbed author: Contentsquare). First-party Heatmap walkthrough; the Session Replay still is the cover. Heatmaps on the video are a second desk, not generate-on-Replay. @hotjar / @Hotjar / @HotjarHQ 404 — Hotjar’s public site now points at Contentsquare, and the official handle we oEmbedded is @Contentsquare (also linked from hotjar.com / contentsquare.com).

Written path: hotjar.com/pricing plus the Session Replay list view still.

Website

https://www.hotjar.com

Repository

https://github.com/hotjar

Source

Catalog row curated for AI Tools Nav. Cover is Contentsquare’s official Session Replay list still (Oct 1–28 2025 + 22,333 results + Play / score / 800×600 rows). Dollars checked on hotjar.com/pricing (Free $0 / 200k sessions; Growth $39 yearly / $49 monthly; VoC Growth from $79; Pro / Enterprise no public $). Tutorial oEmbed author: Contentsquare.

Last verified

2026-10-23 (Asia/Shanghai) editorial check.