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Plain vs Pylon

Our take

Pick Plain if product teams who will stay on Foundation at $45 / user / month billed annually (up to 5 member seats, 1,000 credits) while they open a first Threads list, then buy Horizon at $99 / user / month when they need more complex workflows. Pick Pylon if b2B support / CS teams who will buy Professional at $89 / seat on an annual contract while they open a first Issues board, then Advanced at $139 / seat when

Plain

Plain

hosted support-workspace desk

Pylon

Pylon

hosted B2B-support board

Best for

Plain Threads you start on a printed $ seat

Pylon Slack-era tickets you kanban by account

Free plan

Plain No free plan

Pylon No free plan

Lowest paid

Plain Horizon $99/mo yearly

Pylon Account Intelligence $10

Next step up

Plain

Pylon Voice $35

Coding agent

Plain Sidekick

Pylon

Runs where

Plain Hosted

Pylon Local or hosted

Watch out

Plain Foundation annual $45 is a member seat, not unlimited humans

Pylon $89 / $139 are annual-contract seats

Last checked

Plain 2026-10-23 · plain.com/pricing

Pylon 2026-10-23 · usepylon.com/pricing

Which one, then?

Pick Plain if

product teams who will stay on Foundation at $45 / user / month billed annually (up to 5 member seats, 1,000 credits) while they open a first Threads list, then buy Horizon at $99 / user / month when they need more complex workflows.

Read the Plain page

Pick Pylon if

b2B support / CS teams who will buy Professional at $89 / seat on an annual contract while they open a first Issues board, then Advanced at $139 / seat when they need SSO-included and the Advanced controls.

Read the Pylon page

Other comparisons