Pick Otter.ai if
sales and CS teams who want notes without a dedicated notetaker.
Read the Otter.ai pageOtter.ai vs Shortwave
Our take
Pick Otter.ai if sales and CS teams who want notes without a dedicated notetaker. Pick Shortwave if people who will reconnect Gmail and pay $30/seat after the trial. Skip Otter.ai if people who only need noise cancel (Krisp) or a self-hosted transcriber (OpenAI Whisper). Skip Shortwave if people who want a general assistant (ChatGPT) or a notes AI (Notion AI).
Otter.ai
meeting transcription and notes app
Best for
Otter.ai A written record of a Zoom / Meet / Teams call
Shortwave Search and act on Gmail from one box
Free plan
Otter.ai No free plan
Shortwave No free plan
Lowest paid
Otter.ai Student / teacher (.edu) $6.67/mo
Shortwave Business $30
Next step up
Otter.ai Pro $16.99
Shortwave Premier $45
Runs where
Otter.ai
Shortwave Hosted
Watch out
Otter.ai Minutes do not roll over
Shortwave $30 / $45 are Business seats
Last checked
Otter.ai 2026-10-20 · otter.ai/pricing
Shortwave 2026-10-21 · shortwave.com/pricing
Which one, then?
Pick Shortwave if
people who will reconnect Gmail and pay $30/seat after the trial.
Read the Shortwave page