Pick Fullstory if
uX / product teams who will stay on FullstoryFree at $0 (30k sessions, 10 users) while they open a first Session Playlist, then request a paid quote when they need Dashboards or StoryAI.
Read the Fullstory pageFullstory vs Jam
Our take
Pick Fullstory if uX / product teams who will stay on FullstoryFree at $0 (30k sessions, 10 users) while they open a first Session Playlist, then request a paid quote when they need Dashboards or StoryAI. Pick Jam if product teams who will stay on Free at $0 (30 Jams, 5 Recording Links) while they open a first event timeline, then buy Team at $14 / creator / month yearly when they want 15-minute recordings and 200
Best for
Fullstory A replay list you start at $0
Jam A replay with console and events you start at $0
Free plan
Fullstory $0 · no credit card. 30,000 sessions / month. 12 months analytics retention. Up to 10 users. Session Replay, basic analytics, debugging tools
Jam $0 · free for everyone. 30 Jams. 5 Recording Links. Unlimited viewer seats. Unlimited folders
Lowest paid
Fullstory Not published by the vendor
Jam Not published by the vendor
Runs where
Fullstory Hosted
Jam Hosted
Watch out
Fullstory Paid plans hid every dollar
Jam Free is 30 Jams and 5 Recording Links
Last checked
Fullstory 2026-10-23 · fullstory.com/pricing
Jam 2026-10-23 · jam.dev/pricing
Which one, then?
Pick Jam if
product teams who will stay on Free at $0 (30 Jams, 5 Recording Links) while they open a first event timeline, then buy Team at $14 / creator / month yearly when they want 15-minute recordings and 200 AI summaries.
Read the Jam page