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Chatwoot vs OpenStatus

Our take

Pick Chatwoot if support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap. Pick OpenStatus if small teams who will stay on Hobby $0 (1 monitor, 1 status page, 10-minute interval, no card) while they publish a first page, then buy Starter at $30/month (14-day trial) when they need 20 monitors and a 1-minute check.

Chatwoot

Chatwoot

**open-source support inbox

OpenStatus

OpenStatus

uptime + status-page desk

Best for

Chatwoot A support desk you can self-host

OpenStatus Monitors you start on Hobby at $0 (1 monitor, 1 page)

Free plan

Chatwoot $0 · / agent / month. Up to 2 agents; 500 conversations / month; live chat only. No voice, Captain, help center, teams, automations, or SSO. 30-day retention

OpenStatus $0 · no card. 1 monitor. 1 status page with 3 components. Minimum interval 10 minutes

Lowest paid

Chatwoot Startups $19

OpenStatus Pro $100/mo

Next step up

Chatwoot Business $39

OpenStatus Scale $500/mo

Coding agent

Chatwoot Shared inbox

OpenStatus

Runs where

Chatwoot Local; you host it

OpenStatus

Watch out

Chatwoot $19 / $39 are per-agent monthly Cloud cards

OpenStatus Hobby is 1 monitor and a 10-minute interval

Last checked

Chatwoot 2026-10-22 · chatwoot.com/pricing

OpenStatus 2026-10-22 · openstatus.dev/pricing

Which one, then?

Pick Chatwoot if

support teams who will pay Startups or Business so Captain credits and a help center sit above the Hacker 500-conversation cap.

Read the Chatwoot page

Pick OpenStatus if

small teams who will stay on Hobby $0 (1 monitor, 1 status page, 10-minute interval, no card) while they publish a first page, then buy Starter at $30/month (14-day trial) when they need 20 monitors and a 1-minute check.

Read the OpenStatus page

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