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Better Stack vs incident.io

Our take

Pick Better Stack if on-call teams who will stay on Free at $0 (10 monitors, 1 status page, 3 GB logs) while they open a first monitor, then buy a Responder seat at $29/month billed yearly ($34 monthly) when someone has to be paged. Pick incident.io if on-call teams who will stay on Basic Free forever while they open a first Insights hours table, then buy Team at $19 / user / month ($15 yearly) when they want

Better Stack

hosted uptime-plus-telemetry desk

incident.io

incident.io

hosted incident-response desk

Best for

Better Stack Monitors you start at $0

incident.io Incidents, on-call, and time-spent you start at $0

Free plan

Better Stack $0 · /month. 10 monitors & heartbeats. 1 status page. Slack & email alerts. 100,000 exceptions/month. 5,000 session replays. 3 GB logs and traces retained 3 days. 30 GB metrics. 3 GB web events / 3 days

incident.io No free plan

Lowest paid

Better Stack Uptime overage $25/mo

incident.io Team $19

Next step up

Better Stack Telemetry Nano (Europe) $30/mo

incident.io On-call (standalone row) $20

Runs where

Better Stack Hosted

incident.io Hosted

Watch out

Better Stack Free is 10 monitors and 3 GB / 3 days

incident.io Basic Free is single-team on-call

Last checked

Better Stack 2026-10-23 · betterstack.com/pricing

incident.io 2026-10-23 · incident.io/pricing

Which one, then?

Pick Better Stack if

on-call teams who will stay on Free at $0 (10 monitors, 1 status page, 3 GB logs) while they open a first monitor, then buy a Responder seat at $29/month billed yearly ($34 monthly) when someone has to be paged.

Read the Better Stack page

Pick incident.io if

on-call teams who will stay on Basic Free forever while they open a first Insights hours table, then buy Team at $19 / user / month ($15 yearly) when they want multi-team on-call and workflows.

Read the incident.io page

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