Helpjuice
Helpjuice is a customer knowledge-base host: a branded search page, article lists, and (on the AI cards) writer / search / chatbot.
OUR TAKE
Pick Helpjuice for support teams who will pay $249+ for a branded public KB. No permanent free plan.
Good fit
Support teams who will pay $249+ for a branded public KB.
Poor fit
Teams that need a $0 internal wiki (Slab, Nuclino) or developer docs (Archbee).
Customized $249 · Customized AI-Powered $449 · Unlimited $799
USD, before tax · Checked 2026-10-28 · helpjuice.com/pricing
OUR TAKE
Pick Helpjuice for support teams who will pay $249+ for a branded public KB. No permanent free plan.
Good fit
Support teams who will pay $249+ for a branded public KB.
Poor fit
Teams that need a $0 internal wiki (Slab, Nuclino) or developer docs (Archbee).
Customized $249 · Customized AI-Powered $449 · Unlimited $799
USD, before tax · Checked 2026-10-28 · helpjuice.com/pricing
What it costs
USD, before tax · Checked 2026-10-28 · helpjuice.com/pricing
Customized
30 users; 12 GB; no AI Suite
Lowest paid
$249
Customized AI-Powered
100 users; 24 GB; AI Suite; SSO
$449
Unlimited
Unlimited users; 38 GB; AI Suite; SSO
$799
14-day trial
full access; account goes inactive (data kept) if you do not buy
Not published by the vendor
Nonprofit / education discounts exist; contact them.
Not published by the vendor
Not published by the vendor
Checked 2026-10-28·helpjuice.com/pricing
Before you pay
Good fit
Support teams who will pay $249+ for a branded public KB.
Poor fit
Teams that need a $0 internal wiki (Slab, Nuclino) or developer docs (Archbee).
Watch out
No permanent free plan
Instead, try
GitBook if public docs when the audience is developers; Outline if self-host when you cannot send articles to a SaaS KB
Compare Helpjuice with
Limits, in full
- 01
No permanent free plan
- 02
AI Suite is not on $249
- 03
A customer KB, not an internal Slack wiki
If Helpjuice isn't it
Why: public docs when the audience is developers.
Free· paid from$65/user/mo
Free is one person and a GitBook domainChecked 2026-10-22·gitbook.com/pricing
vs Helpjuice
Why: self-host when you cannot send articles to a SaaS KB.
Free· paid from$4/mo yearly
Community is $0 and limitedChecked 2026-10-22·getoutline.com/pricing
vs HelpjuiceLimits & alternatives3 limits · GitBook, Outline instead
Limits, in full
- 01
No permanent free plan
- 02
AI Suite is not on $249
- 03
A customer KB, not an internal Slack wiki
If Helpjuice isn't it
Why: public docs when the audience is developers.
Free· paid from$65/user/mo
Free is one person and a GitBook domainChecked 2026-10-22·gitbook.com/pricing
vs HelpjuiceWhy: self-host when you cannot send articles to a SaaS KB.
Free· paid from$4/mo yearly
Community is $0 and limitedChecked 2026-10-22·getoutline.com/pricing
vs Helpjuice