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Bland vs Smith.ai

Our take

Pick Bland if you're on a ops and support team who want a pathway-built phone agent and one all-in minute rate. Pick Smith.ai if you're law / home-services desks that will burn 25 Free calls, then Pro. Skip Bland if you're a developer who want to swap Deepgram / ElevenLabs themselves (Vapi). Skip Smith.ai if you're a builder who want a $0.06 canvas they own (Bolna).

Bland

Bland

phone voice-agent platform

Smith.ai

Smith.ai

AI receptionist + live backup. Free

Best for

Bland An inbound or outbound phone agent with LLM/STT/TTS in one number

Smith.ai A prepaid call pack with a live backup desk

Free plan

Bland $0 · platform. $0.14/min talk time; $0.05/min transfer. No card. 2 credits + inbound number. 10 concurrent; 100 calls/day; 10 knowledge bases; 1 voice. 99.9% uptime SLA

Smith.ai $0 · 25 AI calls, then $3.00 / call

Lowest paid

Bland Build $299/mo

Smith.ai Pro $150

Coding agent

Bland Knowledge

Smith.ai

Watch out

Bland Start is 100 calls/day and 10 concurrent

Smith.ai Free is 25 calls

Last checked

Bland 2026-10-22 · bland.ai/pricing

Smith.ai 2026-10-28 · smith.ai/pricing/ai-receptionist

Which one, then?

Pick Bland if

ops and support teams who want a pathway-built phone agent and one all-in minute rate.

Read the Bland page

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